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Easy & Fast Returns-Return Conditions
What products can I return?
All products sold on KartBird.com can be returned for free! Custom made products and international deliveries cannot be returned.
How long do I have to return my product?
You can return your products within 7 days after delivery- (No shipping charges will apply).
What are the conditions for a return?
- If the product is not as you expected/not as advertised: or
- If you don’t want the product anymore
The product must be returned unused, In original packaging and with all seals & tags intact.
- If the product is damaged, Defective or counterfeit: or
- If your fashion product is the wrong size
The product must be returned in its original packaging, all accessories, Tags and free gifts must also be returned.
How can I return my product?
Please check our Fast & Easy return leaflet of visit our website www.kartbird.com/returns
How can I check the status of my return?
You can check the status of your return via emailing us at [email protected] or via calling us on +92(335)2999223, +92(335)2999224.
How long does it take to receive my replacement?
It will take between 5-10 working days to send you the replacement depending on your product and location.
Please refer to the product page on Kartbird.com for further information about delivery time.
How long does it take to receive my refund?
The time required to complete a refund depends on the method you have selected. Following receipt of your product, the expected processing times are as follows.
- Kart bird Vouchers: Within 2 to 3 working days
- Bank Deposit: Within 6 to 8 working days
- Credit Card: Within 10 to 12 working days.
For further information, please visit kartbird.com